Frequently asked questions
Have more questions? Contact us.
What services does your travel agency offer?
We provide flight ticket booking for domestic and international travel, customised travel itineraries, travel insurance guidance, visa and documentation assistance, and support for cancellations and changes.
How do I book a flight ticket through your agency?
You can book flights by visiting our office or by contacting our customer service. Provide your travel dates, destinations, and preferences, and we will find the best options for you.
What payment methods are accepted for flight bookings?
We accept cash,as well as major credit/debit cards and bank transfers. Payment details will be provided during the booking process.
Is there any Instalment plan available?
Yes, we offer flexible installment plans to make your travel experience more accessible and manageable. You can choose a payment schedule that suits your budget, allowing you to book your dream adventure without the stress of paying the full amount upfront. For more details on our installment options, please reach out to our customer service team, and they’ll be happy to assist you!
What is your cancellation and refund policy?
Cancellation and refund policies vary by airline and ticket type. We will inform you of applicable terms at booking. Some tickets may be non-refundable or have change fees.
Can you assist if my flight is canceled or delayed?
Yes, we provide support for flight disruptions and can help rebook or manage changes. However, assistance depends on airline policies and ticket conditions.
Is travel insurance necessary?
Many international destinations require travel insurance. We can help you purchase suitable coverage or recommend plans that meet your travel needs.
Can I book a flight for someone else?
Yes, you can book a flight for someone else. You will need to provide the traveler’s personal information and travel documents during the booking process. Ensure that the name on the booking matches the traveler’s passport or ID exactly to avoid any issues.
Not sure which tour is right for you?
We're here to help.
Chat online
Chat instantly with us during our normal hours, or leave a message on our social channels and we’ll get back to you ASAP.
Schedule a call
Leave us your contact details, and we will schedule a call at your convenience.
Call us
Contact us at our given phone numbers for immediate assistance
+ (94) 76 731 0921
+ (94) 77 731 0921